All About Delivery & Pickup Services
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Do you deliver?
We provide delivery and pickup of your rental items for an extra charge. Rates are based on zip codes and start at $55.
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Where do you leave/pickup the items?
Deliveries are made to a garage, door or loading dock that is immediately accessible to our trucks. There is an additional fee for items to be brought inside a house or business or carried long distances or up/down stairs. This service must be arranged for in advance and pricing starts at $25.
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How do I leave the items after my event for you to pickup?
The rental items should be left in the same location, and in the same containers, as when they were delivered. The following should be done after your event to avoid any additional charges:
Linen - Please shake any food/debris from linens and ensure that they are sufficiently dry before packing. Place all linens in a bag at the same location as other rentals.
China - Scrape, rinse, and return to crate.
Flatware - Rinse and dry.
Silver Items - Rinse and dry.
Coffee Urn - Remove the grains from the filter, empty coffee, and rinse.
Grill - Allow ashes to cool completely before emptying. DO NOT extinguish coals with water -- this causes severe warping of the grill bottom. Grill top must have all food particles removed by wire brush.
Chair - Please fold all chairs and stack in a dry, safe, and convenient location.
Table - Please break down all tables and set them in a dry, safe, and convenient location.
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Can I specify a date and time for my delivery/pickup?
Generally we deliver items 1 to 2 days in advance of your event (Thursday or Friday for a weekend event) and pick them up 1 to 2 days after the event (Monday or Tuesday). We will let you know if it will be a morning or afternoon delivery/ pick-up. If you need your items delivered at a specific date and/or time, we will work with you and try to get it in our schedule, but we can not guarantee a specific time for delivery in most circumstances. There may be additional fees assessed for a specific time delivery.
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Can I have a delivery or pickup after normal busines hours?
Deliveries and Pickups can be scheduled anytime outside of our regular business hours. Pricing for this service begins at $100 and may be higher based on time, location, and size of order. Call us at 203-544-RENT (7368) for a quote.
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Do you deliver/pickup on Sundays?
Deliveries and Pickups scheduled on a Sunday can be arranged. Pricing for this service begins at $100 and may be higher based on time, location, and size of order. Call us at 203-544-RENT (7368) for a quote.
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Do you set up and take down the tables and chairs
This service is offered for an additional fee and must be arraged for prior to the day of delivery so that our schedule for the day will include appropriate time and equipment for the setup/takedown. Pricing for this service is $1/chair and $2/table.
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Can you bring the items inside of my home or business? Can you carry the items to my deck or to the back of my home?
This service is offered for an additional fee and must be arraged for prior to the day of delivery so that our schedule for the day will include appropriate time. Pricing for this service starts at $25 and may be higher based on the distance of the carry, stairs, and size of the order.
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Do you perform site visits for future tent installations?
Tenting can add a new dimension to your next event. To insure you rent the right tent for your space and needs, Events offers a complimentary site visit at your event location. This not only insures that you get exactly what you want, but will insure our crews know the area and terrain they will be working in and bring proper equipment to the job site. Fees may apply if the request for a site visit is not made at least 2 weeks in advance of the event. Call 203-544-RENT (7368) to schedule.
